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How tikitaka Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is collected only to run your account and process your transactions. Access to and use of tikitaka depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights ExplainedContact Us Anytime
tikitaka How tikitaka Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Encryption in Transit

All data exchanged between your device and our servers — including bKash and Nagad payment confirmations — is encrypted using SSL so it cannot be read in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

Account data is kept while your account is open and for a legally required period after closure. You can request deletion of non-essential data by contacting support directly.

Access and Correction

You have the right to request a copy of the data we hold on your account, correct inaccurate details, or ask us to restrict how we use it. Submit requests via live chat or email.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our Bangladesh support team directly about any data or account concern.
Account Settings Log in, go to Account Settings, and use the Data and Privacy section to review what we hold or to submit a deletion or correction request.

Privacy Questions We Hear Most

We collect your name, phone number, email address, and the payment details linked to your bKash, Nagad, or Rocket wallet, along with device and session information when you access the lobby.

Payment data is shared only with the relevant payment processor — bKash, Nagad, or Rocket — to complete your transaction. We do not sell or share it with unrelated third parties.

Log in and go to Account Settings, then the Data and Privacy section, or contact our support team via live chat or email. We will respond within a few business days.

Yes. You can request deletion of non-essential data at any time. Some records must be kept for a legally required period after account closure under applicable law.

We retain account records for the period required by the laws of your jurisdiction after closure. Once that period ends, data is deleted or anonymised from our systems.

We use session cookies for login and analytics cookies to improve the lobby experience. You can manage or block cookies through your browser settings; some features may be affected if you do.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.